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Logging in to electronic services

Tampere University and TAMK

The use of all TUNI electronic services requires that you have introduced multifactor authentication.

Log into all electronic services by using your TUNI email address.

When logging in, choose from the HAKA dropdown menu Tampere Universities / Tampereen korkeakoulut.

You find the list of electronic services in the intranet from the upper right corner Shortcuts link.

Most common problems 

My TUNI account does not work

Please activate your TUNI account before starting to use it.

Further information on activating the account.

Remember that you log into electronic services by using your TUNI email address.

When activating my user account, I get an error message that I am not entitled to the TUNI user account

If you receive an error message that you are not entitled to the Tampere Universities community TUNI user account, please try again the next day. The ID will be created the day after your data has been entered in the information system. If you still receive the same error message after the new attempt, please contact Student Services if you are a student and Human Resources (palveluorganisaatio-hr [at] tuni.fi) if you are an employee or a visitor.

When logging in I get an error message of login problems

Have you enabled multifactor authentication? More information on multifactor authentication and its installation

I forgot my password

You can change the password of your TUNI account at id.tuni.fi or at password.tuni.fi.

I can't log in to Moodle, intra etc

The multifactor authentication provided by Microsoft is in use for logging in to all electronic systems using your TUNI e-mail account. If you already have another Microsoft login in your browser - for example your employee's - it can automatically override TUNI Microsoft login. When having problems with logging in you should try another browser, incognito/private mode or clearing your cookies.

I can't log in to the work computer

Your password may have expired, in which case you can change it in the id.tuni.fi service. When logging in to your computer again, be sure to turn on the TUNI VPN in the login window of the computer, after which you can log in to the computer with a new password. See also Manage your password page.

 

IT Helpdesk
0294 520 500
it-helpdesk [at] tuni.fi 
helpdesk.tuni.fi

Created: 31.1.2019
Updated: 10.1.2022