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IT Services

These pages include our publicly available IT instructions, contact information and links to instructions that are only posted on the intranet.
NB! You will find information on distance education, distance learning and teleworking tools in the IT Services handbook. Quick links to our new instructions available on this page!

IT instructions

The IT Services handbook on the intranet offer you easy access to all our IT instructions. This page contains the information that is available on our public website about out IT services. Visit the IT Services handbook on our intranet to find more detailed instructions. NB! You will find information on distance education and distance learning in the IT Services handbook. Quick links to our new instructions available on this page!

IT instructions

Welcome new students!

Read our IT Services FAQ to find answers to our most commonly asked questions. More IT instructions are available on these web pages and the IT Services handbook on the intranet.

IT Services FAQ for new students

Contact information

We offer user support by email (it-helpdesk@tuni.fi), phone (+358 294 520 500) and live chat on weekdays 8.00-17.00 (outside term time 8.00-15.00). The chatbot is on 24/7.

Contact information

The electronic services of the university community require multifactor authentication

Multifactor authentication provides additional protection against misuse of your TUNI user account.

Multifactor authentication