IT instructions
The IT Services handbook on the intranet offer you easy access to all our IT instructions. This page contains the information that is available on our public website about out IT services. Visit the IT Services handbook on our intranet to find more detailed instructions. NB! You will find information on distance education and distance learning in the IT Services handbook. Quick links to our new instructions available on this page!
IT instructions
Welcome new students!
Read our IT Services FAQ to find answers to our most commonly asked questions. More IT instructions are available on these web pages and the IT Services handbook on the intranet.
IT Services FAQ for new students
Contact information
We offer user support by email (it-helpdesk@tuni.fi), phone (+358 294 520 500) and live chat on weekdays 8.00-17.00 (outside term time 8.00-15.00). The chatbot is on 24/7.
Contact informationTopical issues
Information Security course mandatory in 2023
A course on information security and data protection is mandatory for all users of TUNI electronic services.
Tampere Universities information security and privacy training (Moodle course)
The electronic services require multifactor authentication
Tampere Universities community wants to ensure and provide a secure environment for its users with multifactor authentication. Multifactor authentication provides additional protection against misuse of your TUNI user account.
Multifactor authentication
TUNI Virtual Desktop
The TUNI Virtual Desktop is a service that allows you to use the same software on your own computer that you have previously used on a computer in a computer class. The software is installed on a virtualisation platform to which you connect from your computer.
TUNI Virtual Desktop service