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Tampere University Student's Handbook

Guidance and counselling services and contact information

Tampere University and TAMK

The University provides students with academic counselling and guidance services that not only help them maintain their academic progress and wellbeing but also encourage them to expand their expertise and take responsibility for their learning. The majority of the services are available to all students. Besides being offered as a separate service, academic guidance is integrated into teaching and instruction and provided in connection with events that support the planning of studies (such as student recruitment events). Different resources and systems (such study guides and the Student’s guide) also offer helpful information. 

As students may face dilemmas connected to their studies, choices, regulations and wellbeing, there may be times when they need personal guidance and counselling. The faculties offer face-to-face academic guidance and counselling services to students with questions about their studies and degree programme. In addition, University-wide guidance and counselling services are available to help students sort out academic issues or address a specific theme or problem.    

External organisations also offer support services to students, such as the Finnish Student Health Service (FSHS).   

Take a look at the information about our guidance services found below. If you can't decide from the information on the page who you should make an appointment with, see the FAQ page about guidance!

Remember also the low-threshold support service Navigaattori, which offers weekly support for student well-being both online and on campus, always without prior booking.


Guidance and counselling services provided by the faculties:    

Academic guidance and counselling services are mainly provided by degree programme staff and faculty staff.

Teaching staff will help you with questions about your courses and studies, such as expected learning outcomes, course practices and student assessment.   

Academic tutors will help you plan your studies and answer questions about academic progress and the development of expertise. Please contact your academic tutor if you are, for example, unsure about your study choices or the options available for developing your knowledge and skills.    

The academic officers/academic coordinators/study counsellors/study services assistants in the faculties will help you with any questions about your degree, such as the preparation and approval of your personal study plan, credit transfer and graduation.   

Guidance and counselling services in the faculties: contact information 


University-wide academic/joint guidance and counselling services:  

The University-wide guidance and counselling services are available to all students regardless of their home faculty, such as  

In the joint guidance services you will find support for example:

  • well-being
  • career planning
  • study skills
  • individual study arrangements

The student counsellor (studentcounselling.tau [at],book an online counselling appointment here  and on campus counselling appointment here) will help you navigate university life, set future goals and explore your study options. You do not need to know exactly what is bothering you when you go see the student counsellor. If you are unsure where to start  with your situation, you can contact the student counsellor. Remember also counsellors drop-in sessions and Jodel!    

The career counsellor (careercounselling.tau [at], book a time for counselling) will help you explore your career options. Contact the career counsellor when you have questions about internships, your impending graduation, articulating your knowledge and skills, employment opportunities or potential career paths.     

The study psychologist (studypsychologist.tau [at] [at] ( )target="_blank"will help you work through problems relating to, for example, study skills, stress, procrastination and motivation and offer support when you are dealing with personal and study-related circumstances that may influence your academic progress.  

You will also be eligible for individualised support and individual study arrangements, if you have a diagnosed illness, disability or learning difficulty that may affect your ability to undertake or demonstrate learning. Learn more about individual study arrangements.

Video presentation of the university-wide counselling services

Did you find the right support services? Look more from FAQ about guidance and well-being -pages!


Detailed description of University-wide academic guidance and counselling services:   

Student counsellor     

The focus of the student counsellor’s services is helping students deal with personal and study-related circumstances that may influence their academic progress. When students face dilemmas or changes that force them to rethink their plans, it may help to work through the issues with a student counsellor who offers an outsider’s unbiased perspective.    

When you need to talk to someone, you can simply pop in during the student counsellor’s drop-in hours to have a chat. The services are generally available on a one-off basis but it is also possible to meet with the student counsellor multiple times, if necessary. The services of our student counsellors are available to all students at Tampere University.      

To talk with the student counsellor, book an online counselling appointment here  and on campus counselling appointment here or contact the student counsellor at studentcounselling.tau [at] Remember also counsellors drop-in sessions and Jodel!


Liisa Ikkala-Toiviainen
Online counselling on Mondays and Thursdays, book in advance
On campus (Hervanta campus) counselling on Mondays, book in advance
Room: Hervanta Campus (Main Building, PA209b) 

Suvi Ikonen
Online counselling on Mondays, book in advance  
On campus (Hervanta campus and City centre) counselling on Thursdays, book in advance
Room: Hervanta Campus (Main Building, PA209b) & City centre campus (Main Building, A117)

Jasmin Rantanen
Online counselling on Wednesdays, book in advance
On campus (City centre) counselling on Wednesdays, book in advance
Walk-in session without prior booking on Wednesdays at 13-14 city centre campus (Main Building, A117) (starting 24.8., please check the Navigaattori pages for possible exceptions)
Room: City centre campus (Main Building, A117)

Erika Säynässalo
Online counselling on Mondays and from Wednesday to Friday, book in advance
On campus (City centre) counselling on Tuesdays, book in advance
Room: City centre campus (Main Building, A117)

Heli Tiitinen
Online counselling
On campus (Hervanta campus) counselling on Tuesdays and Wednesdays, book in advance
Walk-in session without prior booking on Tuesdays at 12-15 Hervanta Campus (Main Building, PA209b) (starting 30.8., please check the Navigaattori pages for possible exceptions)
Room: Hervanta Campus (Main Building, PA209b)

Career counsellor 

The career counsellor helps students explore their career questions and goals. Please contact the career counsellor when you have questions about internships, your impending graduation, articulating your knowledge and skills, employment opportunities or career options.   

This service is intended for BSc and MSc students of Tampere University who are considering possible study choices from the perspective of their future career or will soon make the transition into the working world.     

The meeting with the career counsellor is an individualised session that will help you articulate and reflect on your knowledge and skills from the point of view of future employers. Developing a clear picture of your career options and identifying your strengths will help you get on the right track towards your chosen career.      

You can also contact the career counsellor directly if you are weighing your career options and might benefit from an outsider’s perspective. Our teaching staff may also advise a student to contact the career counsellor.   

The career counsellors at Career Services are using an on-line booking system (Bookings). The booking system requires your email address, information on your degree programme and a short description of your situation. You can also send a contact request by email (careercounselling.tau [at] The meetings are usually one-off sessions and may involve an advance assignment.

Study psychologist     

The services of the study psychologist are intended for our BSc and MSc students. The study psychologist focuses on problems that have an impact on student's learning. The psychologist will assess your ability to maintain effective academic progress and help you come up with a plan to maintain and increase this ability.       

Students usually meet the psychologist 1-5 times and may be expected to complete homework assignments in between the sessions. For counselling to be effective, it requires commitment and an active effort from the student.     

You can make an appointment with the study counselling on the recommendation of a teacher or other staff member or based on your own judgement.     

When to book an appointment with a study counselling psychologist     

Students can book an appointment with the University’s study counselling psychologist to discuss, for example, the following types of issues:   

  • You have the time and resources to focus on your studies, but you have difficulty maintaining academic progress.      
  • You need support for developing your study skills (relating to, for example, procrastination, time management, self-regulating your use of time, motivation).   
  • Your studies are making you feel stressed, and you need help dealing with stress or are worried about burning out.   
  • You are struggling to start or make progress with your studies or thesis.     
  • You need support to resume your studies, for example, after a prolonged illness.   
  • You need support to find a balance between your studies and challenging personal circumstances or other factors that are affecting your learning ability.   
  • Studying evokes powerful thoughts and/or emotions in you that have a negative effect on your academic progress or performance.    


When to seek other forms of support   

  • If you have concerns about your physical or mental health, your first point of contact is the Finnish Student Health Service (FSHS). Contact FSHS if you, for example, suffer from acute stress, feel anxious, depressed or exhausted, have trouble sleeping or have other ailments that may necessitate sick leave.  
  • If you experience a crisis, contact the local crisis centre Osviitta.   
  • The university chaplains offer confidential individual pastoral care.  
  • If you have employment concerns or need help with identifying and articulating your competencies, the University’s careercounselling.tau [at] (career counsellors) will be happy to help you.  
  • When you need help with planning your studies, contact your academic tutor, the academic advising staff in your faculty or the studentcounselling.tau [at] (student counselling team) .   
  • The student counselling team manages requests for individual study arrangements.  
  • The International Tampere website offers information about local job opportunities, among other things.    
  • If you are unsure who to contact, the student hub Navigaattori and the studentcounselling.tau [at] (student counselling team) will refer you to the appropriate services.    

Due to the Covid-19 pandemic, we currently provide guidance and counselling remotely via Teams and by phone. You can indicate a preferred communication channel when booking an appointment.   

Please request an appointment preferably via email: opintopsykologit.tau [at] You can also send the psychologist an email to request a call-back. Please include the following information in your email:      

  • your home campus and the campus where you would prefer to meet with the psychologist    
  • your phone number     
  • indicate whether you have been advised to contact the study psychologist, for example, by a teacher or FSHS     
  • do not send personal or sensitive information via email

Be sure to cancel your appointment if you are unable to keep it. Please contact the psychologist to reschedule if you have to cancel or if you miss your appointment.  


Published: 30.1.2019
Updated: 20.10.2022