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Project

TyhyTeko - Work well-being and productivity for tourism and hospitality professionals through artificial intelligence and robotics

Co-funded by the European Union
Tampere University of Applied Sciences
Duration of project1.9.2024–31.12.2025

The project is divided into four objectives:
Objective 1: Enhance the work well-being and productivity of hospitality industry professionals through collaborative development and the implementation of artificial intelligence and robotics.

Objective 2: Develop practical and tested tools for enhancing work well-being and productivity in hospitality industry small and medium-sized enterprises (SMEs) through the use of artificial intelligence and robotics.

Objective 3: Increase the work well-being and productivity of hospitality industry SMEs through experimentation with new approaches and developed tools.

Objective 4: Disseminate the developed innovative approaches in the hospitality industry for wider use and highlight the voices and experiences of hospitality industry professionals involved in the development process.

Goal

Work in the hospitality industry can be particularly lonely, hectic, and fragmented from the employee's perspective, which can result in a weak sense of influence over one's own work and belongingness to the workplace community. Through the TyhyTeko project, open dialogue between employees and management is facilitated, and tools for continuous co-development of practices and skills are provided, ensuring that every voice is heard.

The project aims to enhance the expertise within workplace communities on how the entire staff could collectively
define tasks and processes crucial for well-being and aspects such as the smoothness or burden of work, and how to develop them using new technology. Influencing one's own tasks and their meaningfulness promotes job retention, which is particularly crucial in the hospitality industry, where employment relationships are typically transient and often seasonal.

The purpose of the project is to improve the well-being, productivity, and efficiency of professionals (staff, supervisors, and management) in the hospitality industry, as well as to enhance work efficiency through the implementation of artificial intelligence and robotics. In this project, the terms "artificial intelligence" and "robotics" are understood broadly. For example, robotics refers to various digital solutions such as automation, software robotics, and physical
robots, while artificial intelligence refers to the ability of computer systems to perform tasks that
require intelligence, such as simulating human-like traits: learning, reasoning, and problem-solving.

In the long term, the project addresses the evolving demands of the hospitality industry, rejuvenates the sector, and enhances its reputation and attractiveness as an employer, especially in light of labor shortages.

Funding source

ESR+ Euroopan sosiaalirahasto 2021-2027

Contact persons

Leila Kakko
leila.kakko [at] tuni.fi