Open University of Applied Sciences

Tampere

Service Design

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You can ask for more information about the studies by email at avoinamk [at] tuni.fi (avoinamk[at]tuni[dot]fi).More information about the studies and studying in the open UAS can also be found on our website <a href="https://www.tuni.fi/en/study-with-us/open-higher-education-studies/open-uas">Open UAS</a>.

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You can register for open UAS courses through a web shop and pay the course fee instantly.Registration is binding.TAMK degree students register for courses through Pakki. They are accepted to the open UAS course if there is space available in the group.

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Mediapolis

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Basics of service design. Service design in UX designer’s toolkit Working as a Service Designer Research and visualization methods in service design, for example, Customer journey maps Ideating and prototyping in service design

03.11.2026 09:00 - 14:00 04.11.2026 09:00 - 14:00 05.11.2026 09:00 - 14:00 10.11.2026 09:00 - 14:00 11.11.2026 09:00 - 14:00 12.11.2026 09:00 - 14:00 17.11.2026 09:00 - 14:00 18.11.2026 09:00 - 14:00 19.11.2026 09:00 - 14:00

The course develops students service design competences. It prepares the students to utilize and develop their designer skills in multiple ways in digital society and companies. After completing the course, the student • Knows basic service design terminology, models, and techniques • Maps, visualises and analyses customer experiences and organizational processes • Ideates improvements for service experiences • Builds prototypes of the experiences and business model

Service Design

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Palvelumuotoilu, 5 op

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