The aim of the project is to study digitalisation - and robotisation - related communal learning practices in financial administration organisations. The focus of the project is especially on how the use of software robotics is learned at work, and which factors support employees' agency in the changing work. The study provides new understanding on communal learning proctices and their role in organisational digitalisation: what kind of learning and information practices are essential in the ongoing change, and how they support employees' agency and expertise.
Goal
Robotisation changes work in financial administration organisations which requires constant learning as well as organisational practices that support the learning process. This project provides understanding on how robotics are adopted as part of the work communities' practices and conventions. The results aim to shed light on informal communal learning and information practices that are key in change and the development of new skills.
The study provides understanding on informal learning in the digitalisation process as well as how organisations can support the development of new skills and expertise. The discussion on communal learning also brings forth employees' agency in the digitalisation/robotisation process: what kind of possibilities employees have to take part in their organisation's digitalisation process, and how agency is constructed in organisational and work communities' practices.
Funding source
The Finnish Work Environment Fund
Contact persons
Kirsi Heikkilä-Tammi
Research director
kirsi.heikkila-tammi [at] tuni.fi
+358 50 420 1532
Laura Bordi
Researcher
laura.bordi [at] tuni.fi
+358 40 190 1206
Sanna Nuutinen
Researcher
sanna.nuutinen [at] tuni.fi
+358 50 318 7838