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Course unit, curriculum year 2020–2021
TTA-75057
Industrial Service Systems, 5 cr
Tampere University
- Description
- Completion options
Teaching periods
Active in period 3 (1.1.2021–7.3.2021)
Course code
TTA-75057Language of instruction
EnglishAcademic year
2020–2021Level of study
Advanced studiesGrading scale
General scale, 0-5Persons responsible
Responsible teacher:
Miia MartinsuoResponsible teacher:
Khadijeh MomeniResponsible organisation
Faculty of Engineering and Natural Sciences
Faculty of Management and Business 100 %
Core content
- Development and management of service offerings
- Design of service delivery systems
- Managing service systems in industrial firms
- Analyzing service systems
Complementary knowledge
- Customer information and involvement
- Organizing the service delivery
- Coordination and success of service systems
- Control of service systems
Learning outcomes
Prerequisites
Compulsory prerequisites
Recommended prerequisites
Further information
Equivalences
Studies that include this course
Completion option 1
Three group assignments and an individual learning portfolio
Participation in teaching
11.01.2021 – 05.03.2021
Active in period 3 (1.1.2021–7.3.2021)