Course unit, curriculum year 2023–2024
TUTA.342
Industrial Service Systems, 5 cr
Tampere University
- Description
- Completion options
Teaching periods
Active in period 3 (1.1.2024–3.3.2024)
Course code
TUTA.342Language of instruction
EnglishAcademic years
2021–2022, 2022–2023, 2023–2024Level of study
Advanced studiesGrading scale
General scale, 0-5Persons responsible
Responsible teacher:
Miia MartinsuoResponsible teacher:
Khadijeh MomeniResponsible teacher:
Teemu LaineResponsible organisation
Faculty of Management and Business 100 %
Coordinating organisation
Industrial Engineering and Management Studies 100 %
Core content
- Development and management of service offerings
- Design of service delivery systems
- Managing service systems in industrial firms
- Analyzing service systems
Complementary knowledge
- Customer information and involvement
- Organizing the service delivery
- Coordination and success of service systems
- Control of service systems
Learning outcomes
Prerequisites
Compulsory prerequisites
Recommended prerequisites
Further information
Learning material
Equivalences
Studies that include this course
Completion option 1
Three group assignments and an individual learning portfolio
Participation in teaching
08.01.2024 – 25.02.2024
Active in period 3 (1.1.2024–3.3.2024)