We study how social realities are shaped in interaction. Our research examines how power, participation, authority, inequality and accountability emerge in the fine-grained details of everyday social interaction. Using interaction analytic and qualitative methods, we investigate communication in workplaces, institutions, mental health rehabilitation, neurodiversity, expert–lay encounters and civic engagement.
Our work shows how seemingly small moments of interaction such as proposals, silences, interventions and displays of expertise can shape participation, recognition and social order. By making visible the interactional dynamics of inclusion, exclusion and decision-making, our research contributes to more equal, reflective and socially sustainable forms of communication and collaboration.