Photo: Benjamin Luovanranta
In her doctoral dissertation, Saara Luovanranta (M.A.) examines domain experts’ experiences of using AI in knowledge-intensive work and how AI systems reshape expertise and expert work. The findings demonstrate that while AI systems challenge and augment expert work, they do not replace expertise. Instead, human–AI collaboration in expert work is shaped by individual work practices, social context, and underlying power dynamics, all of which mutually influence one another. AI systems also create new forms of work related to interpreting, evaluating, and legitimizing algorithmic outputs. The dissertation underlines the importance of a socially sustainable and human-centered perspective on the use and development of AI in expert work, offering an alternative to the current technodeterministic discourse on the topic.
The doctoral dissertation of M.A. Saara Luovanranta, in the field of Human-Technology Interaction, titled Trust, Power and Expertise: Understanding human-AI collaboration in knowledge-intensive expert work will be publicly examined at the Faculty of Information Technology and Communication Sciences at Tampere University on 12 June 2026.
The Opponent will be Professor Margunn Aanestad from the University of Oslo, Norway. The Custos will be Professor Thomas Olsson from the Faculty of Information Technology and Communication Sciences, Tampere University.