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Service address

Service address

Service addresses end with tuni.fi, lists.tuni.fi or groups.tuni.fi, depending on how it is implemented. Email sent to these addresses is monitored by one or more users. In some cases, it is also possible to send email on behalf of / from a service address. Each service address must have at least two owners/accountable persons responsible for the use of the address and for managing incoming email. Either the prospective owner of the address (or another user authorised by the owner) may request the creation of a service address.

Creating a service address

Send an email to the IT Helpdesk to request the creation of a new service address. The email address may include a range of features depending on the address type. Consult the table below to find out which one will best serve your needs. Please contact the IT Helpdesk with any questions.

FeatureTeams workspaceMailing listShared mailbox
created from TeamsX  
ordered by contacting the IT Helpdesk XX
enables collaboration and teamwork (such as document library and discussion board)X  
shared calendar and contactsX X
advanced featured for managing messages (such as moderation) X 
possibility to send messages on behalf of / from the service addressX X
possibility of non-TUNI members / usersXX 
multiple users are able to process incoming email  X
spam filteringXXX
possibility to organise messages to folders  X
address format @tuni.fi  X
address format @groups.tuni.fiX  
address format @lists.tuni.fi X 
There are separate instructions in the IT Services section for creating an email address of Teams workspace and for ordering a mailing list.
You can order a shared mailbox yourself through the self-service portal: New shared mailbox.
Instructions for setting up the mailbox are available here: Setting up a shared mailbox.
 

IT Helpdesk
0294 520 500
it-helpdesk [at] tuni.fi (it-helpdesk[at]tuni[dot]fi)
helpdesk.tuni.fi

Published: 14.5.2019
Updated: 29.10.2026