Course unit, curriculum year 2023–2024
SDL.520
Principles of Service Design, 5 cr
Tampere University
- Description
- Completion options
Teaching periods
Active in period 2 (23.10.2023–31.12.2023)
Course code
SDL.520Language of instruction
EnglishAcademic years
2021–2022, 2022–2023, 2023–2024Level of study
Advanced studiesGrading scale
General scale, 0-5Persons responsible
Responsible teacher:
Markku TurunenResponsible teacher:
Tuomas HarviainenResponsible organisation
Faculty of Information Technology and Communication Sciences 100 %
The course presents the core ideas and principles of service design and design thinking, as well as their application to HTI development. The course consists of five workshops and one book, from which an essay is written: 1) Principles of service design and design thinking 2) Key methods in service design 3) Using participatory design methods in HTI 4) Service design for technology and knowledge-intensive business environments 5) Digital services and user orientation
Learning outcomes
Learning material
Studies that include this course
Completion option 1
The course consists of five workshops and one book, from which an essay is written
Participation in teaching
02.11.2023 – 11.12.2023
Active in period 2 (23.10.2023–31.12.2023)