Keywords

General description

The course aims to provide students with such communication skills that help further dialogue in the work place when using English as a lingua franca. See:
Schein, E.H. "On Dialogue, Culture, and Organizational Learning". Organizational Dynamics 22.2 (1993): 40-51. http://search.ebscohost.com/login.aspx?direct=true&AuthType=cookie,ip,uid&db=bsh&AN=9402182646&site=ehost-live&scope=site.
The link opens only on campus. Remote access through NELLI.

Learning outcomes

On completion of the course, the students are expected to be able to
- use strategies to enhance dialogue and constructive communication at work
- understand and know how to overcome barriers to effective communication
- have knowledge and tools to reflect on and develop their own communication skills

Contents

To achieve the learning outcomes, students will
- acquaint themselves with the concept of dialogue
- analyse the role of language in the context of workplace communication
- practice strategies of sharing meaning through dialogue in a group
- develop strategies for dealing with conflict
- engage in a common workplace task (e.g. negotiating a strategy for an organization)

Teaching methods

Teaching method	Contact	Online
Tutorials	26 h	0 h
Independent work	28 h	0 h

The average student workload for a 2 credit course is 54 hours (2 x 27). This is a contact course with 26 h of classwork and 28 h of independent guided preparation.

Teaching language

English

Evaluation and evaluation criteria

Pass/fail.
Continuous assessment, completion of tasks (specific criteria given with tasks), attendance and active participation, other criteria will be given by the teacher.

Study materials

Will be distributed by the teacher and/or through Moodle.

Belongs to following study modules