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Tampere University:
Curricula Guides 2017–2018
Archived Curricula Guide 2017–2019
Curricula Guide is archieved. Please refer to current
Curricula Guides
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Curricula Guides
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Faculty of Management 2017–2019
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Service and retailing
KATPAL12 Customer Data and Customer Relationship Management 5 ECTS
Organised by
Degree Programme in Business Studies
Common Core Studies / JKK
Corresponding course units in the curriculum
School of Management
Curricula 2015 – 2017
KATPAL12
Customer Data and Customer Relationship Management
5 ECTS
Belongs to following study modules
Teaching
Teaching methods
Teaching method
Contact
Online
Lectures
20 h
0 h
Teaching language
Finnish
Modes of study
Option 1
Available for:
Degree Programme Students
Other Students
Open University Students
Doctoral Students
Exchange Students
Participation in course work
In Finnish
Written exam
In Finnish
Exercise(s)
In Finnish
Evaluation
Numeric 1-5.
Belongs to following study modules
Faculty of Management
Optional Studies
Faculty of Management
Service and retailing
2017–2018
Teaching
Archived Teaching Schedule. Please refer to current Teaching Shedule.
KATPAL12
Asiakastieto ja asiakkuuksien johtaminen
Faculty of Management
Degree Programmes
Degree Programme in Administrative Studies
Bachelor's Degree Programme in Administrative Studies
fi
Master's Degree Programme in Administrative Studies
fi
Degree Programme in Business Studies
Bachelor's Degree Programme in Business Studies
fi
Master's Degree Programme in Business Studies
fi
Degree Programme in Politics
Bachelor's Programme in Politics
fi
Master's Programme in Politics
fi
Master's Degree Programme in Audit and Evaluation
Master's Programme in Auditing and Evaluation
fi
Master's Degree Programme in Business Competence
Master's Degree Programme in Business Competence
en
Master's Degree Programme in Higher Education Administration and Management
Master's Degree Programme in Higher Education Administration and Management
en
fi
Master's Degree Programme in Leadership for Change
Master's Degree Programme in Leadership for Change
en
Master's Degree Programme in Peace, Mediation and Conflict Research 2015-2017
Master's Degree Programme in Research and Innovation in Higher Education
Master's Degree Programme in Research and Innovation in Higher Education (MARIHE)
en
Master's Degree Programme in Russian and European Studies
Master's Degree Programme in Russian and European Studies (2015-2017)
en
Master's Degree programme in Collaborate Governance and Knowledge Creation
Nordic Master Programme in Innovative Governance and Public Management (NORDIG)
Nordic Master Programme in Innovative Governance and Public Management (NORDIG)
en
Doctoral Programme of Faculty of Management
Doctoral Program of the Faculty of Management
en
fi
Study Modules offered as Optional Studies
Thematic modules
fi
Administrative Studies as Optional Studies
fi
Business Studies as optional studies
fi
Politics as Optional Studies
fi
Other Study Modules
Network/online studies
fi
Yhteiskuntaoppi toisena opetettavana aineena
fi
Studies offered in English at Faculty of Management (Bachelor's level)
en
Studies offered in English at Faculty of Management (Master's level)
en
fi
Open University Studies
fi
Studies required for HT-Degree
fi
Studies required for JHT-Degree
fi