Terms and conditions of the My Grano service

Valid as of 24 August 2020

1 Application of the terms and conditions and service description

These terms and conditions of the My Grano service (“Terms") apply to the use of Grano Oy’s (business ID 2197935) (“Company") My Grano service (“Service”).

The My Grano service is an electronic service for corporate and community clients (“Community”) that allows a Community as a client of the Service to manage a user register, invoicing, the placement of various types of orders and marketing assets, for example. Users of the Service can edit and produce assets and place orders via My Grano. User refers to a person who has been granted the right to use the Service.

2 Use of the Service

The Service is intended for persons aged 18 or over. Use of the Service requires you to register an account in the Service or accept an invitation to the Service that has been sent to you. In connection with registering an account, you must provide the requested personal data or confirm them by accepting the invitation. You are responsible for the correctness and accuracy of the personal data that you provide. In connection with registering an account, you must define a user name and password (hereinafter referred to together as “User Account”).

Your User Account is personal. You are not allowed to disclose your User Account to a third party or grant a third party the right to use your User Account. The Company or the Community cannot be held liable for the unauthorised, inappropriate or unlawful use of a User Account in the event that a User Account is revealed, guessed, cracked or becomes the subject of a software error. If you become aware of the unauthorised use of your User Account or if the confidentiality of your User Account is compromised, you must notify the Company/Community of this without delay. In response, the Company/Community may, at its own discretion, close the User Account to prevent misuse.

3 Processing of personal data

The Community acts as a controller and processes the personal data that you provide in connection with registering an account in the Service and that is collected during the use of the Service in accordance with the Community’s privacy statement.

The Community shall independently take care of providing the necessary information about the processing of personal data contained in its own data files and related obligations.

4 Service content

The Service is a service entity that includes services and assets provided by the Community and potential other service providers partnering with the Community (hereinafter “Other Service Providers”) in accordance with the product range valid at each given time.

The Community and Other Service Providers have the right to change the range of services, functionality, content and availability of the Service at any time.

The content and functionality of the Service may differ depending on the device used to access it.

The Community may offer, relay or market paid or free services or products produced or offered by Other Service Providers in the Service. The services of Other Service Providers are offered, relayed and marketed as is and without obligations. The Company cannot be held liable for any damage resulting from potential errors in a service produced or offered by Other Service Providers, such as incorrect information, a delay in the service or the availability of the service. In addition to agreeing to these Terms, the User also agrees to the potential special terms and conditions, limitations of liability and instructions of Other Service Providers.

5 Information provided in the Service and intellectual property rights

Although the Community shall do its best to ensure that the information published in the Service is correct and up to date, said information may contain inaccuracies or errors.

The Community shall retain right of ownership, copyright, trademark rights and all other intellectual property rights to all assets included in the Service or sent to you by the Community within the framework of the Service, unless otherwise stated. The borrowing, copying, saving, editing, modification, moving, disclosure, other exploitation or utilisation of the assets or parts thereof, either in full or in part, without the prior written permission of the Community is expressly prohibited.

6 Third party content

The Service may include links and connections to third party content or content from third party sources. Third party content is subject to the terms and conditions of use and other terms of the relevant third parties.

7 Force majeure

The Company cannot be held liable for any delay or damage resulting from an obstacle beyond the Company's control that the Company may not reasonably be expected to have taken into account at the time of the contract and which the Company could not reasonably have avoided or overcome.

8 Service production and limitation of liability

The Company has the right to produce the service in the way that it sees fit, which includes the right to change the Service. As a User, you are responsible for making any changes to devices that such changes necessitate and covering the costs associated with such changes. The Company shall strive to inform Users of any relevant changes that have a significant impact on the use of the Service within a reasonable time in advance.

The Company does not guarantee that the Service can be used without interruptions and errors. The Company has the right to interrupt the use of the Service if doing so is necessary for installation, adjustment or maintenance work, for example, or if necessitated by laws, regulations or the authorities or if there is some other acceptable reason for the interrupt. The Company shall strive to ensure that such interruptions remain as short as possible, and to provide reasonable notice of any downtime or interruption of the Service.

The Company or the Community cannot be held liable for any direct, indirect or consequential damage, unless otherwise stipulated by imperative legislation. The Company or the Community cannot be held liable for the use or non-use of the Service, including loss of data.

These Terms do not limit the rights that you may have as a result of applicable imperative legislation.

9 Validity and termination of the Service

The right to use the Service is valid until further notice. The Community and you both have the right to terminate the Service, subject to one (1) month's notice.  You have the right to stop using the service at any time and request the deletion of your personal data in accordance with the Community’s privacy statement.

The Community reserves the right to terminate the contract and close your user account immediately and without prior notice if you have violated these Terms or are misusing the Service, causing exceptional load to the Service or causing harm to the Community, the Service or other users. The Community has the right to prevent your access to the Service if it has reason to believe that you have engaged in unlawful activity or endangered the data security or privacy of other Users or if the Community has received notification of your device or user name and password falling into the possession of a third party.

The Company has the right to close your user account immediately and without prior notice if you misuse the Service, cause exceptional load to the service or cause harm to the Company, Service or other users.

Without limiting the Company's right to change or discontinue use of the Service, the Company will retain your User Account for 24 months from your last visit to the Service, after which the Company has the right to delete your account and the information associated with it due to your inactivity.

Upon the termination of the Service, the Company shall delete all the personal and other data stored in the Service. You are responsible for saving and backing up the data before the termination of the Service.

10 Amendment of these Terms

The Company has the right to amend these Terms by notifying you of this in advance. Continuing the use of the Service after the amended Terms have entered into force is considered acceptance of the updated Terms. Users will be notified of any amendments to the Terms in the My Grano service.

If any part of these Terms is considered illegal or invalid under applicable law, this shall not affect the validity of any other parts of the contract, but the invalid clause will instead be replaced by a valid clause which, as far as possible, serves the function and commercial purpose of the original clause.

11 Applicable law and dispute resolution

These Terms and the use of the Service are governed by the laws of Finland, with the exception of its provisions concerning conflict of laws.

Any disputes related to this contract or these Terms shall be resolved by the District Court of Helsinki or the district court of the Finnish municipality in which the User of the Service has a domicile or permanent residence.