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Course unit, curriculum year 2019–2020
HTIS50A
Advanced Course in Human-Technology Interaction: Service Design, At least 5 cr
Tampere University
- Description
- Completion options
Teaching periods
Active in period 3 (1.1.2020–1.3.2020)
Active in period 4 (2.3.2020–31.5.2020)
Course code
HTIS50ALanguage of instruction
EnglishAcademic year
2019–2020Level of study
Advanced studiesGrading scale
Pass-FailPersons responsible
Responsible teacher:
Markku TurunenResponsible teacher:
Tuomas HarviainenResponsible organisation
Faculty of Information Technology and Communication Sciences 100 %
The course presents the core ideas and principles of service design and design thinking, as well as their application to HTI development.
The course consists of five workshops and one book, from which an essay is written:
1) Principles of service design and design thinking
2) Key methods in service design
3) Using participatory design methods in HTI
4) Service design for technology and knowledge-intensive business environments
5) Digital services and user orientation
Learning outcomes
Learning material
Studies that include this course
Completion option 1
The course consists of five workshops and one book, from which an essay is written
Participation in teaching
10.01.2020 – 08.05.2020
Active in period 3 (1.1.2020–1.3.2020)
Active in period 4 (2.3.2020–31.5.2020)