Doctoral Researcher
Member of the Executive Board of Narrare: Centre for Interdisciplinary Narrative Studies
Organizational conflicts; public services; public service system; HRM; knowledge management; value co-creation; storytelling; experiences; complexity
Rossi, Paula. (2019). Reimagining organisational conflicts through the metaphor of music. Knowledge Management Research & Practice. doi:10.1080/14778238.2019.1701961
Rossi, Paula and Tuurnas, Sanna (2019). Conflicts fostering understanding of value co-creation and service systems transformation in complex public service systems. Public Management Review. doi:10.1080/14719037.2019.1679231
Rossi, Paula. (2019). Conflicts in Leading and Managing Change : Towards a Reflexive Practice. Teoksessa Kangas, Anni et al (Eds.) Leading Change in a Complex World : Transdisciplinary Perspectives. Tampere: Tampere University Press, 165-181.
Rossi Paula, Lundvall Päivi. (2018). Kehollisesta kokemisesta kohti sanallistettuja kokemuksia : hevoset reflektoinnin mahdollistajina. Teoksessa Toikkanen Jarkko, Virtanen Ira A (toim.) Kokemuksen tutkimus VI : kokemuksen käsite ja käyttö. Rovaniemi: Lapland University Press, 191-208.
Rossi Paula, Rannisto Pasi-Heikki, Stenvall Jari. (2016). Creating Innovative Public Services by Fostering Conflicts. South Asian Journal of Business and Management Cases 5 (1), 1–12.