Loan services

Library card

If you are a student of Tampere University or TAMK, you can activate your student card to work as your library card at Library’s service desk. Other customers can fill a library card application online. Take your ID with you, when you’re coming to activate or pick up your card. By giving your personal data to the Library’s patron register, you are bound to comply with the Library’s service rules.

Library card password / pin code

We’ll set a password / pin code for your library card. You’ll need the pin code when borrowing books or checking your own loans on TuniLib. When you have gotten your library card, log in to TuniLib and change your pin code.

If you have forgotten your pin, come to the Library service desk and take you library card and ID with you. We don’t reset pin codes by phone, email or chat.

Borrowing materials

You can borrow books with lending machines or at the service desks. You are responsible for the items borrowed with your card, so you need to keep on track with due dates and renew or return the loans on time. If you have 10 € or more unpaid library fees, you are not able to borrow, renew or reserve books.

You can make a reservation for a book that is currently on loan in TuniLib. Short loans and books on reference collection cannot be reserved.

When your reservation is available for pick up, you’ll get a notice by email or by mail. From the notice you’ll see the pick up location and the last day for pick up. Normally the time for picking up is one week. Notices are not sent out during weekends or weekday holidays; e.g. if the requested book becomes available on Friday the customer will be notified the following Monday. You can check the current situation of you reservation from TuniLib.

You can find your request on the shelf under your family name and borrow it using the self-service machine. If you don’t want your reservations put on the self service pick up shelf, please notice us library@tuni.fi.

You can also reserve items from Linna's closed storage in TuniLib or at Library’s service desk at Linna.

Canceling a reservation

In TuniLib you can cancel a reservation that is not yet available for pick up. When you have already received a notice of item available for pick up, you can cancel your reservation only by contacting the Library. Items that are not picked up carry a fine of 1 €.

You can renew your loans in TuniLib or by online form or by sending us an email library@tuni.fi. You can renew a loan if there is no reservations for the item and your fines are under 10 €. Course book and sheet music loans can be renewed 10 times. Short loan copies cannot be renewed.

If you cannot renew your loans because of a service break in database or of another technical problem, you can renew them by phone, or by email. A break or a technical problem is not a reason to cancel the possible overdue fees.

Return your loans on the due date at latest. You can return the books with returns machine or to service desk. If you return loans to other library unit than where you borrowed them, notice that the return doesn’t necessary register on real time and your loans may show on your own loans in TuniLib until the next working day of the library.

If the library is closed, you can return books to returns boxes. Books returned to the boxes will be handled so that the return registers on the latest working day of the library unit. Books can also be returned by mail, but please don’t send them to Parcel Point. If you return books by mail, you are responsible for the books until they arrive to the Library.

Shortloans, books from reference collection, devices and keys must be returned to the unit they were borrowed from.

Courtesy notice for the approaching due date

You’ll receive a courtesy notice of the approaching due date for the course book loans and the general collection loans at least two days before the due date by e-mail. If there are problems with the arrival of the notice, you are still responsible for returning or renewing the loans in time and also bound to pay the possible overdue charges.

Overdue notice

We’ll send you four overdue notices of overdue items. You are responsible for returning or renewing your loans in time, so even if the overdue notice has not arrived the overdue charges have to be paid.

It is possible to order missing materials from National Repository Library in Kuopio. Please note, ordering practices changed from 8 April 2019:

• National Repository Library’s (NRL) library system is going to change in June. Therefore our customers are not able to order books from NRL by themselves anymore and the service will become chargeable.
• It is still possible to order articles using tuni.fi email address.
• From 8.4.2019 it is possible to order books from NRL only via Interlibrary services. Loans from NRL will be subject to a charge, see Interlibrary service fees below.
• Library will contact the customers with loans from NRL by email.

Ordering from NRL from 8 April 2019

For staff and students of Tampere Universities

• order books from the Repository Library only via Interlibrary services. See Interlibrary services fees below.
• The Repository Library will email your article copies to your tuni.fi email address (delivery to other email addresses is not possible)
• More detailed instructions on ordering books and article copies from National Repository Library

For other customers

• pricing of loans and article copies according to Interlibrary service charges (see service fees below)

If we haven’t got a book or other resource you need on our collections, we can order it for you from another library. You can order interlibrary loans with an order form online. Please see also the interlibrary loan charges from our Library fees list below.

From 8.4.2019 also ordering from National Repository Library has to be made via Interlibrary services and it will be a chargeable service. See Requests from National Repository Library chapter above.

Other libraries can order interlibrary loans from our collections with an e-form. Please see also the interlibrary loan charges from our charges list.

We are a NORFRI library.

Right of use

Tampere University Library is a research library, which services and collections are available for all. Primarily, the Library serves the students, researchers and teachers of Tampere Universities.

A registered customer of the Library is bound by the regulations and other guidelines relating to the services. The library card is personal and the customer is responsible for its use and for the material borrowed with it.

The basic services of the library are free of charge, but there are fee-based services, too. Please check the list of fees.

A customer may be denied the right to use the Library if they fail to follow the library rules and loan periods, or if their fine amount exceeds the price list limit.

Customer data, customer register

To register as a library customer the library staff need to check your photo ID and get your contact information. The library has the right to include social security numbers in customer register. A customer under 15 years of age needs the approval of a guardian, which is saved to library database.

The library must be notified of any change in personal data (e.g., name, address or other contact information) without delay.

The library's loan register is used for loan management purposes only. Personal data details are never given to any outsider. The patron may verify, in accordance with the Personal Data Act, what personal data has been entered into the register.

The Register Details of the Register of Borrowers is available in the library.

The privacy statement and the patron register statement, as required by the Personal Data Act (523/99, section 10), are posted on the library's web pages.

Loan services, library units

The patron is bound to comply with the loan periods and either return or renew the borrowed items on the due date at the latest. Overdue fee is charged also if you haven’t been able to renew your loan due to service break on the library system or other technical problem including non-delivery of advance notice of upcoming due date.

Library units’ opening hours, contact info and information about customer spaces are updated to the Library’s websites.

More information about borrowing, renewing and reserving items and about interlibrary loans, acquisition proposals and service charges is given on our webpages.

E-resources

When using electronic resources, the patron has to comply with the conditions specified in the license agreement and copyright laws. More specified guidelines relating to the remote and local use of electronic resources are posted on the library's web pages.

Information services, information searching skills

Information services gives guidance about the use of databases and other information resources, performs data searches, gives lessons in information retrieval and information literacy and organizes library tours. More information about training and guidance is given on our webpages.

Interlibrary loans from Finland and loans from National Repository Library

Interlibrary loans from abroad

Interlibrary loans to Finland

Interlibrary loans to abroad