Loan services

Library card

If you are a student of Tampere University or TAMK, you can activate your student card to work as your library card at Library’s service desk. Other customers can fill a library card application online. Take your ID with you, when you’re coming to activate or pick up your card. By giving your personal data to the Library’s patron register, you are bound to comply with the Library’s service rules.

Signing in to Andor

• If you are a student or staff member of the University of Tampere or TAMK, log in with your Tuni account.

• Other clients log in either to the library's e-mail address or library card. When logging in with a library card, if you do not have a password yet or your password has been changed, enter some character (s) in the password field and you will be prompted to set a new password.

Pin code

• The 4-digit PIN code is only used when borrowing at self service.
• If you do not have a PIN yet or have forgotten it, you can set a new PIN through Andor by logging in, selecting 'My Account' and selecting 'Update Password / PIN'.
• Alternatively, you can set / change your PIN by contacting the library or by visiting the library customer service.

Borrowing materials

You can borrow books with lending machines or at the service desks. You are responsible for the items borrowed with your card, so you need to keep on track with due dates and renew or return the loans on time. If you have 10 € or more unpaid library fees, you are not able to borrow, renew or reserve books.

You can make a reservation for a book that is currently on loan in Andor. Short loans and books on reference collection cannot be reserved.

When your reservation is available for pick up, you’ll get a notice by email or by mail. From the notice you’ll see the pick up location and the last day for pick up. Normally the time for picking up is one week. You can check the current situation of you reservation from Andor. 

You can find your request on the shelf under your family name and borrow it using the self-service machine. If you don’t want your reservations put on the self service pick up shelf, please contact library customer service or send us email library [at] tuni.fi.

Canceling a reservation

In Andor you can cancel reservations you don't need. 

You can renew your loans in Andor or by online form or by sending us an email library [at] tuni.fi. You can renew a loan if there is no reservations for the item and your fines are under 10 €. Short loans can not be renewed.

If you can not renew your loans because of a service break in database or of another technical problem, you can renew them by phone, or by email. A break or a technical problem is not a reason to cancel the possible overdue fees.

Return your loans on the due date at latest. You can return the books with returns machine or to service desk. 

If the library is closed, you can return books to returns boxes. Books returned to the boxes will be handled so that the return registers on the latest working day of the library unit. Books can also be returned by mail, but please don’t send them to Parcel Point. If you return books by mail, you are responsible for the books until they arrive to the Library.

Shortloans, books from reference collection, devices and keys must be returned to the unit they were borrowed from.

Courtesy notice for the approaching due date

You’ll receive a courtesy notice of the approaching due date for the course book loans and the general collection loans 4 days before the due date and in the morning of the due date. If there are problems with the arrival of the notice, you are still responsible for returning or renewing the loans in time and also bound to pay the possible overdue charges.

Overdue notice

We’ll send you four overdue notices of overdue items. You are responsible for returning or renewing your loans in time, so even if the overdue notice has not arrived the overdue charges have to be paid.

Book return boxes

When the Library is closed you can leave your loans to the book return boxes located outside our library units.

• Linna: beside the main entrance of Linna building on Kalevantie street side
• Arvo: near the front door of Arvo building, Teiskontie street side
• Hervanta: in the elevator lobby on the 1st floor of Kampusareena. When the building is closed, you can leave your loans in a box labelled "Library returns" outside the entrance on the Main Building side. 
• TAMK Main campus: beside the Library's main entrance on Service Street. When the building is closed, you can leave your loans in the book return box at the main entrance of the campus, Teiskontie street side.
• TAMK Music Academy: return box available on the outside wall by the library entrance. No return box on the building outside walls.
• TAMK Mediapolis library doesn't have a book return box. When the library is closed you can return books to our other library units if needed.

Order books and articles from the Repository Library  via Interlibrary services. See Interlibrary services fees below.

If we haven’t got a book or other resource you need on our collections, we can order it for you from another library. You can order interlibrary loans with an order form online. Please see also the interlibrary loan charges from our Library fees list below.

From 8.4.2019 also ordering from National Repository Library has to be made via Interlibrary services and it is a chargeable service. See Requests from National Repository Library chapter above.

Other libraries can order interlibrary loans from our collections with an e-form. Please see also the interlibrary loan charges from our charges list.

We are a NORFRI library.

Right of use

Tampere University Library is a research library, which services and collections are available for all. Primarily, the Library serves the students, researchers and teachers of Tampere Universities.

A registered customer of the Library is bound by the regulations and other guidelines relating to the services. The library card is personal and the customer is responsible for its use and for the material borrowed with it.

The basic services of the library are free of charge, but there are fee-based services, too. Please check the list of fees.

A customer may be denied the right to use the Library if they fail to follow the library rules and loan periods, or if their fine amount exceeds the price list limit.

Customer data, customer register

To register as a library customer the library staff need to check your photo ID and get your contact information. The library has the right to include social security numbers in customer register. A customer under 15 years of age needs the approval of a guardian, which is saved to library database.

The library must be notified of any change in personal data (e.g., name, address or other contact information) without delay.

The library's loan register is used for loan management purposes only. Personal data details are never given to any outsider. The patron may verify, in accordance with the Personal Data Act, what personal data has been entered into the register.

The Register Details of the Register of Borrowers is available in the library.

The privacy statement and the patron register statement, as required by the Personal Data Act (523/99, section 10), are posted on the library's web pages.

Loan services, library units

The patron is bound to comply with the loan periods and either return or renew the borrowed items on the due date at the latest. Overdue fee is charged also if you haven’t been able to renew your loan due to service break on the library system or other technical problem including non-delivery of advance notice of upcoming due date.

Library units’ opening hours, contact info and information about customer spaces are updated to the Library’s websites.

More information about borrowing, renewing and reserving items and about interlibrary loans, acquisition proposals and service charges is given on our webpages.

E-resources

When using electronic resources, the patron has to comply with the conditions specified in the license agreement and copyright laws. More specified guidelines relating to the remote and local use of electronic resources are posted on the library's web pages.

Information services, information searching skills

Information services gives guidance about the use of databases and other information resources, performs data searches, gives lessons in information retrieval and information literacy and organizes library tours. More information about training and guidance is given on our webpages.

Interlibrary loans from Finland and loans from National Repository Library

Interlibrary loans from abroad

Interlibrary loans to Finland

Interlibrary loans to abroad